How should I care for my chocolates once they arrive?
We recommend storing our chocolate confections in an airtight container placed in a cool, dry place or at room temperature, between 65 – 69° for up to four weeks. If you must store them in the refrigerator, make sure to keep them in an airtight container, preferably in the original box, and bring them to room temperature in order to fully enjoy the flavors and textures.
Can I customize the flavors in my order?
Yes. In the “Gift and Order Notes” box in the checkout page, you can write in your selection.
Do any of your products contain peanuts?
Yes, our Classic Peanut Butter cup contains peanuts. In addition, all of our products may contain traces of peanuts.
Do any of your products contain dairy?
Yes. Our Truffle and Caramel Bars, as well as our Peat Smoked Truffles and seasonal confections, contain cream and butter. Our Butter Cup Collection and Caramelized Almonds are dairy-free.
Do any of your products contain gluten?
No. All of our confections are gluten-free. However, our chocolates are made in a facility that also processes wheat products, so our products may contain trace amounts of gluten.
Do you have any vegan products?
There is lively debate within the vegan community about certain ingredients we use, including confectioner's sugar and honey. As such, we encourage you to contact us directly with any specific dietary questions.
Do you have any vegetarian products?
Yes. All of our products are vegetarian-friendly.
Do any of your products contain alcohol?
Yes. Our Caramel Bars contain alcohol. The Marzipan Truffle Cup contains a trace amount of almond extract.
Do you offer discounts for large orders?
Yes, we offer volume discounts. Please contact us by phone at 1-800-897-7015 or by email at email@example.com before placing your order as the discount will not be applied to your online order.The discount does not apply to shipping.
We offer the following discounted rates:
$500 - $999: 5%
$1,000 - $1,999: 10%
$2,000 - $3,999: 15%
What is your return policy?
If you are not completely satisfied, please contact us at firstname.lastname@example.org.